Who We Are
We are The Tiny Lux Co. Ltd, registered in the United Kingdom.
Our website address is: https://tinylux.co.uk.
We sell household electrical appliances and personal care electronics (such as electric toothbrushes and shavers). Our products are usually shipped directly from Türkiye(Turkey). Our servers are located in Germany and Finland, ensuring your data is stored securely within the EU/EEA region.
If you have any questions about this Privacy Policy, you can contact us at:
📧 [email protected]
Information We Collect
We may collect the following types of information when you use our website:
- Personal Information – name, email address, billing and shipping address, payment details, order history.
- Technical Information – IP address, browser type, operating system, device identifiers.
- Usage Data – pages visited, time spent on the website, clicks, and navigation.
- Comments & Reviews – information you provide in product reviews or comments, along with your IP address and browser user agent for spam detection.
- Media Uploads – if you upload images, please avoid including embedded location data (EXIF GPS).
Cookies
We use cookies to improve your browsing experience:
- Essential Cookies – required for login, checkout, and security.
- Preference Cookies – to remember your settings (e.g. language, display options).
- Analytics & Performance Cookies – to help us understand how visitors use the site (e.g. Google Analytics).
- Marketing Cookies – may be used for personalised advertising and retargeting campaigns.
You can control cookies through your browser settings.
Embedded Content from Other Websites
Articles or product pages on this site may include embedded content (e.g. videos, images, product feeds). Embedded content from other websites behaves in the same way as if you visited those websites directly. These websites may collect data, use cookies, or track your interaction.
How We Use Your Data
We use your personal data to:
- Process and deliver your orders.
- Communicate with you regarding your purchase.
- Provide customer support.
- Improve our website, services, and product offering.
- Comply with legal obligations.
Who We Share Your Data With
We do not sell your personal data. However, we may share limited data with trusted third parties, including:
- Payment providers (to process secure transactions).
- Shipping and logistics partners (to deliver your orders, often from Türkiye).
- IT and hosting providers (servers in Germany and Finland).
- Fraud prevention and security services.
How Long We Retain Your Data
- Comments and reviews are retained indefinitely.
- Registered user profiles are stored as long as the account is active.
- Order and transaction data are stored for at least 6 years to comply with UK tax and accounting regulations.
- Technical logs and analytics data are kept for no longer than 24 months.
Your Rights Under UK & EU GDPR
You have the right to:
- Request a copy of the personal data we hold about you.
- Correct or update inaccurate information.
- Request erasure of your data (“right to be forgotten”).
- Restrict or object to certain data processing activities.
- Withdraw consent (where applicable).
- Data portability – request a copy in machine-readable format.
To exercise your rights, please contact us at [email protected]. We will respond within 30 days.
Data Transfers
Your personal data may be transferred and processed outside the UK/EU when necessary for order fulfilment (for example, shipment from Türkiye). When this occurs, we ensure appropriate safeguards are in place in line with UK GDPR and EU GDPR requirements.
Where Your Data Is Sent
Visitor comments may be checked through an automated spam detection service.